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Senior Data Analyst (Digital Product)

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We’re The Very Group, home to Very.co.uk, Littlewoods.com and a team of 4,000 super-talented people.

We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes when it matters most for over 100 years. In that time, we’ve consistently reinvented our business to adapt to economic conditions and industry changes – going from bricks, to clicks, to mobile.

But despite our passion for reinvention, we’ve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.

We’ve continued to deliver for our customers throughout the Covid-19 outbreak – and we’ve done it by transforming the way we work.

We’re fired up for the future and the next stage in our development. We’ll give customers access to more great brands for themselves and their families, a seamless shopping experience and even more control of their finances through innovation in flexible ways to pay.

About the role

As a Senior Analyst, within our Data>iNsight>Action (DNA) Division, this role sits in a sweet spot within two incredibly exciting departments. You’ll be supported by our Data division, specifically the BI & Analytics Team but aligned to influence within our Digital Customer Experience (DCX) Tribe. Your role will be to deliver world class insight that fuels our strategic plans and decision-making process. Mining our data on customers to really understand their end to end behaviour, the drivers of it and the implications on DCX plans and priorities.

As part of this role you will:

  • Collaborate with product squads to identify important questions and determine how to help answer them with data.
  • Gather, manipulate and analyse large data sets from multiple sources.
  • Provide thought leadership on Experimentation
  • Develop advanced analytical solutions to help solve business problems.
  • Critically, your role will be to go beyond providing answers with analysis, but to begin to influence stakeholders in the business on not only what questions they should be answering but how best to use the insight you generate to use action.
  • You’ll be a partner in thinking through problems with the business rather than purely a data and analysis provider

About you

You'll have a logical mindset and always look to use a common sense approach. From a technical point of view, you'd need either SQL or SAS experience as a baseline skill set, and we can work with you to build on that by teaching you our tool kits and the unique pieces of kit we use across the teams.

As well as this, you'll be able to break down problems in to smaller, more defined elements and be comfortable in then presenting this to colleagues at all levels.

A knowledge of experimentation principals and experience of applying this within Digital Retail would also be beneficial as this is a key methodology that we apply to understand the success of changes we make to the Journey.

About DNA

This is the way that Data>Insight flows to action here at the Very Group and it is at the heart our strategy. From Retail Forecasting, to Customer Insights, Marketing Optimisation and Onsite Personalisation, through to how we enable vendors and partners to access our data. The range of Data Driven initiatives are exciting – all with a common goal – to drive actions and value from Data and Insights.

We are working to continually improve our estate, and to build cutting-edge technology to enable technology and data professionals and The Very Group as a whole.

The DCX Tribe

The Digital Customer Experience (DCX) tribe is striving to create a world class customer experience across our Mobile and Web platforms. We are in control of building this exciting future and are looking for like-minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that sets The Very Group apart from other online retailers.

Package

  • Generous and competitive starting salary
  • 30 days holiday + bank holidays
  • Regular salary reviews and career progression
  • £1000 per year additional benefits allowance
  • Hybrid working (remote first)
  • Bonus
  • Matched pension at 6%
  • Brand discount up to 25%
  • Cycle to work scheme

How to apply

If you're interested to find out more please contact Jordan Barlow or Steven Williams in the talent acquisition team or apply online.

If you are an internal candidate looking to refer someone in please follow the referals process and guidlines

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this position, you may be required to undertake a credit, CIFAS and CRB check.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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