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Business Analyst

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About us.

Hey, we’re The Very Group. Home of,, and a team of 3,500 super-talented people.

We’ve been reinventing shopping experiences for over a century. Technology has played a huge part in that, helping us transition from catalogues’ to pureplay online retail, but we’re not the finished article.

As the UK's largest integrated retail and financial services provider, we have a pretty unique position across three huge industries (retail, technology and credit) and our ambition is bold, to build the number one shopping destination for shoppers who value credit anywhere online. But we believe with our passion and track record for reinvention, we can improve how the world pays and shops for the things they love. Think you can help us? Read on...

About the role.

The Financial Services Change Tribe, based in Speke, is looking to recruit an experienced Business Analyst in the newly formed Onboarding Squad which will be responsible for the change portfolio of onboarding new customers within Financial Services.

The Onboarding Squad will look to develop and optimise our current onboarding journey. Working closely with our DCX team, they will look to build an industry-leading experience for our new customers!

Having recently moved towards an Agile methodology for delivering change, the role requires you to work both within your own squad and across multiple squads and Tribes.

The key responsibilities of the role are:

  • Liaising with stakeholders to understand key outcomes
  • Working with the Lead Product Manager on backlog management, refinement and prioritisation
  • Decomposing and documenting high level product direction into epics / features and stories
  • Evaluating, defining and exploring new tools / ways of working to promote best practice across the wider BA community
  • Working closely with the Engineers to understand defects / tech debt to be considered for future backlog items

About you.

We love what we do, and we know when we have great working relationships, we’re unbeatable. Passion and pride in your work and a natural desire to connect, collaborate and be a great teammate is a must. Innovation is also key, we can always improve and you will be encouraged to identify and promote new ways of working / tools where appropriate.

We are seeking passionate, ambitious individuals who have first-rate communication skills.

You must have previous experience as a BA and preferably within Financial Services. This is important to enable you ensure the needs of both business and customers are considered and captured to ensure the right outcomes are achieved.

You will have worked in multi-disciplined teams in a large-scale, fast paced digital business, that are a mix of business, delivery and technical roles.

Practical experience of working in a lean / agile environment is essential, using the appropriate agile project management methodology, learning & iterating frequently.

You will be an outstanding leader and role model within your team, demonstrating a strong delivery ethic using Agile values and principles through your thinking, processes and actions.

The ability to work within a multifaceted and changing environment where priorities and activities will be changing is vital. You will be able to respond energetically and proactively to drive change at a fast pace to help deliver the FS Strategy roadmap.

Our benefits.

  • Flexible, hybrid working model
  • £1,000 flexible benefits allowance to suit your needs
  • 30 days holiday + bank holidays
  • Bonus potential (performance and business-related)
  • Up to 25% discount on
  • Matched pension up to 6%
  • More benefits can be found on our career site
  • Free on-site parking *Subject to availability and postcode eligibility

How to apply..

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review, and then be in touch to move to the interview process. Our interview process is tailored to each role and can be in-person and remotely. We will always look to make the adjustments you need to bring your best self to interview.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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