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Control Room / Flow Room Technician

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We’re The Very Group, home to, and a team of 4,500 super-talented people. I am currently looking for a Flow Room Technician to be based in our state-of-the-art fuilfilment centre, Skygate based in the East Midlands.

We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes when it matters most for over 100 years. In that time, we’ve consistently reinvented our business to adapt to economic conditions and industry changes – going from bricks, to clicks, to mobile.

But despite our passion for reinvention, we’ve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.

We’ve continued to deliver for our customers throughout the Covid-19 outbreak – and we’ve done it by transforming the way we work.

We’re fired up for the future and the next stage in our development. We’ll give customers access to more great brands for themselves and their families, a seamless shopping experience and even more control of their finances through innovation in flexible ways to pay.

Ready to reinvent? Get in touch.

The role

Partnering with the on-site operations team, this role will be responsible to ensure smooth system and product flow to exceed operational KPI across designated areas, working closely with warehouse operatives, flow room colleagues, functional department managers, operations managers and the engineering team

This will be a key role in the fulfilment centre, both in terms of ensuring we have the right processes in place through effective monitoring of the system and minimising downtime, maximising the flow of products throughout the site.


  • Monitoring system performance and ensuring that availability is maximised throughout
  • Management of system parameters to ensure optimal flow of product throughout the systems
  • System availability and efficiency- achievement of KPIs, minimising downtime, managing work flow, requesting preventative maintenance and repairs in conjunction with the Engineering team
  • Minimise stock inaccuracy at all stages of the process through effective process management and adherence seeking out errors and process gaps
  • Efficient and accurate reporting of faults and unexpected behaviours to resolver groups
  • Drive process adherence to ensure quality metrics are delivered at all stage of the process
  • Optimise storage and conveyor utilisation
  • Participate in regular reviews of the flow room processes, the maintenance and review of SOPs and Risk Assessments


About you.

Our Flow Room Technicians will share the buzz around the site. The site is set up using the latest automation technology and our Flow Room Technicians will be pivotal in controlling the 'Flow Room', showing a natural curiosity and passion for fulfilment.

The post holder will be a cultural ambassador for the fulfilment centre and key to developing ways of working and the colleague proposition, supporting engagement at all levels.

We would love to hear from technicians or people of an analytical nature, who have proven experience of working in a control room team environment in an automated fulfilment centre or have the ability to quickly learn a new complex system. It would be advantageous if you have a detailed understanding of the functionality and operation of warehouse control systems for an automated fulfilment centre

If you don't have the desired control room experience, but have some experience within an automated fulfilment centre, please do not hesitate to apply. We know that the right person will view this as a great opportunity that will come with its own rewards. You will be supported and trained in using the system by some of the industries most talented fulfilment specialists and as we continue to grow, we want our talent to grow with us.

This is a fantastic opportunity for someone who is passionate about warehouse automation looking for their next career move. If you're interested to find out more please contact Kieran Grundy in the talent acquisition team at The Very Group or apply online.

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.

If you’re a current employee of The Very Group, please apply via Talent Online as an internal applicant.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Competitive salary and benefits package.

Apply Now