Current vacancies

Internal use only - Grade F

About us.

We are The Very Group  and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.

About the role.

As a Retail Financial Services provider, we are revolutionising the way we offer Credit to our consumers. We want to enhance the breadth and scale of our FS offer to grow our customer base through offering new, flexible ways to pay that are right for them and enables them to shop for the products they love. 

This is a hugely exciting time to be joining the FS Product team as we implement the FS Configuration Centre that is front and centre in delivering the business’ strategic objectives. We’re looking for a Product Manager to manage end-to-end delivery of our credit offer from strategy development, through to implementation, evaluation, and continual optimisation. You will be at the forefront of our approach to deliver on our goals of growing our customer base, driving retail sales and group value.

Key Responsibilities:

• Own, operate and control a regulatory process, Persistent Debt (PD).  Propose enhancements to improve customer outcomes, such as adjustments to pricing or terms for PD Fixed Term Plans and refine current processes through collaboration with teams across the Speke based business. Develop and test code improvements related to these areas. Liaise with the Compliance team to understand regulatory interpretations and changes and assess their impact on policies and processes.
• Issues management – self identify/ raise and resolve issues relating to policies owned within the team.
• Production of appropriate periodic reporting on the performance of FS offers in support of retail trading. Including key retail metrics, FS measures and new customers. The production of these reports will inform the team on the performance of credit offers and influence decisions about the future application. 

• Using this data, you will engage with the wider credit product and marketing team in the development of new credit offer strategies to support retail trading, the FS P&L and to inform decision making. This will include presenting recommendations on the direction for future testing to Senior Product Manager and Head of FS Product 

• Develop and undertake testing of new strategies and customer offers and making recommendations for the implementation of any new offers, ensuring the commercial viability of customer offers. 

• Identifying areas for continuous business improvement within the FS offer process. Making recommendations for implementation following modelling of impacts to support strategic decisions 

About you

We love what we do, and we know when we have great working relationships, we’re unbeatable. Passion and pride in your work and a natural desire to connect, collaborate and be a team player are a must. Innovation is also key, we can always improve and you will be expected to generate ideas and identify commercial opportunities and work cross-functionally with internal teams and our 3rd party partners to bring them to life. 

We are seeking passionate, ambitious individuals who also have the below skillset: 

• Good communication and presentation skills with the ability to articulate often complex analysis to colleagues with little or no FS experience. 
• Able to work closely with Speke based Call Centre/Operational areas and Compliance/ Legal.

• Good knowledge of Teradata / SAS / SQL 

• Ability to take a logical and analytical approach 

• Highly numerate with the ability to present findings and influence actions taken 

• Business or Finance degree or equivalent 

• Retail / Financial Services experience 

• Self-starting individual, naturally inquisitive with a keen eye for detail. 

Some of our benefits

• Flexible, hybrid working model
• Inclusive culture and environment, check out our Glassdoor reviews

• £1,000 flexible benefits allowance to suit your needs
• 30 days holiday + bank holidays
• Udemy learning access
• Up to 25% discount on Very.co.uk

• Matched pension up to 6%
• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An informal 30-45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage – A one-hour formal interview where you can expect both competency and technical questions.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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