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FS Business Analyst's - Product and Payments Squad's
We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes when it matters most for over 100 years. In that time, we’ve consistently reinvented our business to adapt to economic conditions and industry changes – going from bricks, to clicks, to mobile.
But despite our passion for reinvention, we’ve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.
We’ve continued to deliver for our customers throughout the Covid-19 outbreak – and we’ve done it by transforming the way we work.
We’re fired up for the future and the next stage in our development. We’ll give customers access to more great brands for themselves and their families, a seamless shopping experience and even more control of their finances through innovation in flexible ways to pay.
Ready to reinvent? Get in touch.
About the role.
The Financial Services Change Tribe, based in Speke, is looking to recruit 2 experienced Business Analysts in the newly formed Payments and Product Squads which will be responsible for the change portfolio in those areas of Financial Services.
The Product Squad will look to develop our Financial Services offerings, whether that be through new financial products or enhancing the targeting of existing products to keep up to date with customers’ needs and a quickly evolving marketplace.
The Payments Squad, working closely with our Digital Customer Experience colleagues, will also look to develop new capabilities by exploring new payment methods whilst ensuring that our existing functionality and platform remains fit for purpose and fully optimised.
Having recently moved towards an Agile methodology for delivering change, the role requires you to work both within your own squad and across multiple squads and Tribes.
- Liaising with stakeholders to understand key outcomes
- Working with the Product Owner on backlog management, refinement and prioritisation
- Decomposing and documenting high level product direction into epics / features and stories
- Evaluating, defining and exploring new tools / ways of working to promote best practice across the wider BA community
- Working closely with the Engineers to understand defects / tech debt to be considered for future backlog items
We love what we do, and we know when we have great working relationships, we’re unbeatable. Passion and pride in your work and a natural desire to connect, collaborate and be a team player is a must. Innovation is also key, we can always improve and you will be expected to identify and promote new ways of working / tools where appropriate.
We are seeking passionate, ambitious individuals who have first-rate communication skills.
You must have previous experience as a BA within Financial Services. This is essential to enable you ensure the needs of both business and customers are considered and captured to ensure the right outcomes are achieved.
You will have worked in multi-disciplined teams in a large-scale, fast-moving digital business, that are a mix of business, delivery and technical roles (Perm / Contractor.
Practical experience of working in a lean / agile environment is essential, using the appropriate agile project management methodology, learning & iterating frequently.
You will be an exceptional leader and role model within your team, demonstrating a strong delivery ethic using Agile values and principles through your thinking, processes and actions.
The ability to work within a dynamic and changing environment where priorities and activities will be changing is vital. You will be able to respond energetically and proactively to drive change at a fast pace to help deliver the FS Strategy roadmap.
- £1,000 flexible benefits allowance
- 30 days holiday + bank holidays
- Flexible working culture
- Onsite gym
- 25% discount on our Very.co.uk clothing,footwear and home and 15% off electricals
- Health and wellbeing agenda
- Private pension matched at 6%
- Bonus potential (performance and business related)
- Cycle to work scheme
- Free on-site parking *Subject to availability and postcode eligibility
How to apply..
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.
We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.