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Senior Business Analyst - Retail

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About us

We’re The Very Group, home to Very.co.uk, Littlewoods.com and a team of 4,000 super-talented people. I am currently looking for a Senior Business Analyst to join the Retail team focusing on the delivery a business wide project, based in our Head Office in Speke, Liverpool.

We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes when it matters most for over 100 years. In that time, we’ve consistently reinvented our business to adapt to economic conditions and industry changes – going from bricks, to clicks, to mobile.

But despite our passion for reinvention, we’ve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.

We’ve continued to deliver for our customers throughout the Covid-19 outbreak – and we’ve done it by transforming the way we work.

We’re fired up for the future and the next stage in our development. We’ll give customers access to more great brands for themselves and their families, a seamless shopping experience and even more control of their finances through innovation in flexible ways to pay.

Ready to reinvent? Get in touch.



About the role

We are looking for a Senior Business Analyst to support the Retail team. You will have Business Analysts as direct reports and will look to build and create a BA community, developing practices whilst also having a fundamental role within the FFM project.


As a Senior Business Analyst, you will be involved in a variety of complex changes with multiple integrated processes, systems and domains. You will be involved at some level throughout the entire change life cycle, and may lead the analysis effort on large projects or small programs that demand support from multiple Business Analysts.

The role will be focussed on the delivery of the Flexible Fulfilment Models initiative, this will involve working across multiple squads and tribes and with external software vendors and Retail Brands to deliver the solution. There will be a requirement for detailed end to end business process maps and customer journey maps to be developed. There will also be a high level of internal business change to be managed and embedded across a high number of internal business users.


KEY RESPONSIBILITIES

  • Works with business stakeholders to identify and define opportunities for growth, problem resolution or recommended improvements to processes, systems and organisation design for complex, cross-functional changes.
  • Leads activities for elicitation, validation, prioritisation and approval of business requirements on assigned projects deciding on the most appropriate techniques to understand the functional, non-functional, process, data, reporting & integration needs.
  • Supports the vendor selection process on assigned projects including fit/gap against business requirements working with Architecture to ensure solutions align with strategy and systems landscape, vendor demonstrations and supporting the procurement process where relevant.
  • Responsible for producing current and future state process flows This includes mapping, simplification and re-engineering as appropriate.
  • Validates and make recommendations on solutions to ensure business needs are met and the right business & customer outcomes are delivered.
  • Contributes to the quality standards for the team through peer review and constructive feedback/guidance and ensures that best practices and new ways of working are adopted within the BA Community

Requirements

  • Experience of working in an (e-commerce) retail environment is essential
  • Ability to deliver in a fast-paced environment using appropriate methods and tools
  • Strong facilitation and communication skills
  • Able to engage and influence stakeholders at an appropriate level
  • Ability to manage conflict and know when to escalate
  • Plans, schedules and monitors own work competently within limited deadlines
  • Demonstrates an analytical and systematic approach to problem solving
  • Ability to analyse requirements and processes and provide feedback regarding project deliverables
  • Self-motivated with the ability to work individually and as part of a wider team when required
  • Experience of working with agile delivery methodology
  • Experience of leading a team

Technical Skills (desirable)

  • Atlassian Confluence / Jira

Benefits

  • £1000 flexible benefits allowance
  • 30 days holiday + bank holidays + option to buy or sell 5
  • A flexible working culture
  • Mental health awareness training programme
  • Onsite gym with over 25 classes
  • Up to 25% staff across the categories
  • Health and wellbeing agenda
  • Childcare vouchers
  • Private pension matched at 6%
  • Bonus potential (performance and business related)
  • On-site discounted restaurant and coffee houses
  • Cycle to work scheme
  • Free on-site parking *Subject to availability and postcode eligibility


How to apply.

This is a fantastic opportunity so if you're interested to find out more please contact Kieran Grundy in the talent acquisition team at The Very Group or apply online.

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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