About us

We’re the team behind digital retailer Very.

Our purpose, helping families get more out of life, powers everything we do.

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.

If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨

About Financial Services

Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It’s a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation—delivering fair outcomes and great experiences for millions of customers

About The Role

The Product Manager for Fraud Prevention will be required to lead The Very Group’s Fraud Prevention domain through a vendor replacement initiative.

The Product Manager will own the product strategy, discovery, and delivery roadmap for the fraud prevention capabilities, ensuring we protect customers and the business while enabling frictionless checkout and account experiences.

A key focus will be running the RFI and vendor selection process from a product perspective, defining scope and requirements, and leading the transition to the chosen solution.

Key Objectives

• Select and implement a Fraud Prevention platform that meets stakeholder requirements and supports scalable growth.

• Establish a clear product vision, strategy, and roadmap for Fraud Prevention aligned to business OKRs, risk appetite, and regulatory requirements.

Responsibilities

RFI and Vendor Selection

• Lead the end-to-end RFI process from a product perspective, including problem definition, business outcomes, and success criteria.

• Co-ordinate and facilitate vendor sessions and demos to enable evaluation of vendor capabilities against key requirements

• Evaluate vendor responses and evidence against scorecards; run structured comparative assessments in partnership with Procurement, Delivery, Business Stakeholders, Engineering, Architecture and Finance.

• Document findings and present clear recommendations and trade-offs to senior stakeholders and governance forums for approval.

Product Strategy & Roadmap

• Define the end-to-end scope of the Fraud Prevention Solution Replacement Initiative

• Translate business outcomes into measurable product goals and KPIs

• Contribute to product vision and strategic planning in partnership with the Lead Product Manager to create a product roadmap

Agile Delivery & Execution

• Act as Product Owner for the Fraud Prevention domain within agile delivery teams

• Lead discovery to capture, structure, and prioritise features and requirements using a transparent framework (eg MoSCoW, or weighted scoring).

• Create a phased roadmap from vendor selection through migration and optimisation, including quick wins and strategic improvements.

• Define epics, user stories, and acceptance criteria; maintain a healthy product backlog; plan and run sprint ceremonies with the delivery team.

• Partner with Engineering and Architecture on solution design

• Ensure appropriate non-functional requirements are captured (latency, availability, scalability, monitoring, alerting, security).

• Lead sprint planning, backlog refinement, and sprint reviews for your product area

• Make day-to-day prioritisation decisions to maximise value delivery

Stakeholder Management and Communication

• Act as the product voice for Fraud Prevention across the business; manage stakeholders in Credit Risk, Customer Care, CX/UX, Data, Legal, Compliance, Procurement, and Finance.

• Clearly communicate roadmap progress, trade-offs, risks, and outcomes to stakeholders

Governance, Risk & Compliance

• Ensure all Fraud Prevention features meet legal, regulatory, and security standards

• Partner with risk, compliance, and legal teams to manage regulatory change impacts

• Support audits, incident reviews, and continuous improvement initiatives

Experience and Skills

Essential

• Proven experience as a Product Manager or Product Owner in an agile environment

• Strong understanding of agile product development practices (Scrum, Kanban, or similar)

• Experience working with financial services or other regulated products

• Proven ability to translate complex requirements into clear, actionable product backlogs

• Strong stakeholder management and communication skills

• Data-driven mindset with experience using analytics to inform decisions

• Demonstrated leadership of RFI/RFP and vendor selection processes, including scorecarding, PoCs, and executive recommendations.

Desirable

• Fraud Prevention experience; SCA/orchestration, case management tooling, or consortium data integrations

• Experience of using tools including Jira, Confluence, MIRO

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage – A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Diversity, inclusion and equal opportunities

We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.

We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

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