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Compliance Manager - Compliance Policy Monitoring

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About us.

We’re The Very Group, home to Very.co.uk, Littlewoods.com and a team of 4,000 super-talented people.

We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes when it matters most for over 100 years. In that time, we’ve consistently reinvented our business to adapt to economic conditions and industry changes – going from bricks, to clicks, to mobile.

But despite our passion for reinvention, we’ve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.

We’ve continued to deliver for our customers throughout the Covid-19 outbreak – and we’ve done it by transforming the way we work.

We’re fired up for the future and the next stage in our development. We’ll give customers access to more great brands for themselves and their families, a seamless shopping experience and even more control of their finances through innovation in flexible ways to pay.

Ready to reinvent? Get in touch.


About the role.

This is an exciting opportunity to come and join our successful compliance team, in our fast-paced, constantly evolving environment. You will be responsible for the design, development and execution of our data driven monitoring and testing programme.

Drawing on your considerable experience and understanding of financial service regulations you will be making best use of the increasing amount of data available to develop outcomes focused reporting which presents a holistic view of business policy and regulatory risk and pushes actionable management information across the compliance function.

Working closely with the leadership team you will help us make the right decisions at the right time, providing the business with appropriate insight, advice and guidance aligned to the regulatory regime communicated in a compelling, impactful way.

You’ll be surrounded by the best talent across Financial Services and the wider group – working collaboratively is key to your success in this role.

Key Responsibilities:

  • Responsible for the design, development and execution of our data driven monitoring and testing programme.
  • Responsible for the design, development and execution of the compliance reporting suite
  • Conducting data driven testing reviews in line with the agreed methodology
  • Ensuring the delivery of timely and thorough compliance data driven testing reports as detailed in the testing program covering all business functions.
  • Providing timely and accurate Management Information where relevant to internal stakeholders

About you.

As part of the monitoring team you will be making best use of the increasing amount of data available to make more informed decisions for our financial services business, ultimately ensuring good customer outcomes.

In this business-critical role, you’ll be curious, analytical and logical by nature with a keen eye for detail. You should have experience with SQL along with strong Microsoft Excel skills.

You should have an understanding of the FCA’s rules and regulations such as CONC, ICOBS and DISP. Ideally, you will have occupied a role previously in a consumer credit firm where you show understanding of the issues and challenges that can arise in this area.

Passionate about data you’ll be consistently identifying areas for potential improvement or innovation. You will have the chance to shape our processes through the reporting you produce and be able to make a positive and tangible difference to the experience of our customer.

You will be commercially aware, structured and methodical in your approach. You will be prudent, inquisitive and analytical in order to be able to develop and deliver pragmatic solutions. You will possess excellent communication skills, both written and verbal, and you will possess the gravitas necessary to work with a wide variety of stakeholders across the business.

Within this role you will be working alongside our FS colleagues. With this everchanging, fast-paced environment you will need to have the resilience and drive to thrive.

Our benefits.

  • £1,000 flexible benefits allowance
  • 30 days holiday + bank holidays
  • Flexible working culture
  • 25% discount on our Very.co.uk clothing,footwear and home and 15% off electricals
  • Health and wellbeing agenda
  • Private pension matched at 6%
  • Bonus potential (performance and business related)
  • Cycle to work scheme
  • Free on-site parking *Subject to availability and postcode eligibility

How to apply..

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.

We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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