About us.

We’re the team behind digital retailer Very.

Our purpose, helping families get more out of life, powers everything we do.

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.

If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨

About the role.

You’ll lead all internal and external communications for The Very Group, ensuring our communications strategy and narrative is clear, compelling, and aligned to our vision, values and long-term priorities. You’ll be responsible for protecting and enhancing our brand reputation, guiding corporate messaging, and ensuring clear and consistent communication across all audiences.

Reporting to the chief people officer, you’ll lead a talented communications team of 7 and partner closely with senior leadership to deliver impactful communications strategies that support our business goals.

What you'll be doing:

Strategy & leadership

• Shape and deliver a clear, aligned communications strategy covering both external and internal audiences.

• Partner with the Exec and senior leaders to ensure our narrative, tone and priorities land consistently.

• Lead, coach and develop a high-performing communications team.

External communications

• Oversee all corporate comms, including press activity, media responses, thought leadership and digital channels.

• Manage reputational issues and support crisis communications when needed.

• Build strong relationships with media, advisors, regulators and key stakeholders.

Internal communications

• Lead the internal comms team to deliver engaging, timely communications and colleague events.

• Ensure clear, consistent messaging across all internal channels.

• Equip leaders with the tools they need to communicate effectively with their teams.

About you.

You’ll bring a strong mix of strategic leadership, exceptional judgement and hands-on communications expertise.

We’re looking for someone with:

• Significant experience leading external communications in a complex organisation, ideally within retail or financial services.

• Proven ability to influence and build strong relationships at every level, including Exec and shareholder representatives.

• Experience leading and developing high performing teams.

• Deep knowledge of internal communications strategies, tools and best practice.

• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.

• Strong project management skills and experience overseeing largescale events.

• Confidence working under pressure, managing complex issues and navigating fastmoving situations.

• The ability to show good judgement and decisiveness, particularly in challenging situations.

• Proficiency with digital communication channels and content production tools.

• A collaborative, energetic mindset, with enthusiasm for contributing to wider business culture.

Some of our benefits

• Flexible, hybrid working model

• Inclusive culture and environment, check out our Glassdoor reviews

• £10,000 flexible benefits allowance to suit your needs

• 30 days holiday + bank holidays

• LinkedIn learning access

• Bonus potential (performance and business-related)

• Up to 25% discount on Very.co.uk

• Matched pension up to 6%

• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An 45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage – A one-hour formal task based interview where you can expect both competency and technical questions.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Diversity, inclusion and equal opportunities

We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.

We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

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