Search by job title or keyword
Senior Credit Risk Analyst - Existing Customer Strategy
We’re the UK’s largest integrated digital retailer and financial services provider, and we’ve been helping customers say yes when it matters most for over 100 years. In that time, we’ve consistently reinvented our business to adapt to economic conditions and industry changes – going from bricks, to clicks, to mobile.
But despite our passion for reinvention, we’ve never wavered from our purpose; to make good things easily accessible to more people. It means giving our customers the brands they love, an outstanding shopping experience and flexible ways to spread the cost.
We’ve continued to deliver for our customers throughout the Covid-19 outbreak – and we’ve done it by transforming the way we work.
We’re fired up for the future and the next stage in our development. We’ll give customers access to more great brands for themselves and their families, a seamless shopping experience and even more control of their finances through innovation in flexible ways to pay.
Ready to reinvent? Get in touch.
About the role.
As an FS Manager – Credit Analyst you will be making best use of the increasing amount of data available to make more informed credit lending decisions for our financial services business, ultimately creating value for our Customer and The Very Group.
Reporting to the Senior FS Manager, you will work with the business to help us make the right decisions at the right times. Whether it’s providing performance analytics on credit risk strategies, or strategy optimisation, you’ll be expected to provide customer outcome and commercial insight recommendations, communicating these in a compelling, impactful way to senior stakeholders.
You will work on the in-life management of the existing customer and collections strategy teams within credit risk on multiple priorities within a fast paced, dynamic environment. You’ll need to be able to manage the expectations of stakeholders alongside prioritising your workload. You will play your part to meet the broader needs of the business and deliver a world class, personalised experience for our customer.
You’ll be surrounded by the best talent across Financial Services and the wider group – working collaboratively to fulfil the ambitions of the business and the Credit Risk Strategy Department.
Critical decisions are made here every day and acted upon immediately – giving you every chance to make a real impact, make decisions and quickly see the results.
You’re curious, analytical and logical by nature with a keen eye for detail. You have a degree in a numerate discipline, are highly proficient with SQL or SAS with advanced Microsoft Excel skills too. Preferably hold experience of working on a credit risk lending decision engine.
We’re also interested in your softer skills - your ability to coach and develop other analysts, work with challenging stakeholders along with the ability to solve complex problems and relay solutions in a simple, clear and concise way.
Working at pace with competing and changing priorities doesn’t faze you - you thrive in that type of environment, you’re not afraid to challenge the status quo.
Customer outcome focussed and commercially aware with the ability to present your findings into actionable business recommendations, you’re comfortable in dealing with stakeholders at all levels.
There is very little hierarchy here and if you were to join us, you would be expected to have a voice and the confidence to use it.
The teams here are passionate, innovative and committed. We expect you to be same
- £1,000 flexible benefits allowance
- 30 days holiday + bank holidays
- Flexible working culture
- Onsite gym
- 25% discount on our Very.co.uk clothing,footwear and home and 15% off electricals
- Health and wellbeing agenda
- Private pension matched at 6%
- Bonus potential (performance and business related)
- Cycle to work scheme
- Free on-site parking *Subject to availability and postcode eligibility
How to apply.
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and CRB check.
We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.