About us.

We’re the team behind digital retailer Very.

Our purpose, helping families get more out of life, powers everything we do.

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.

If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨

About the team.

The customer planning team is a dynamic group in a fast-paced environment. You'll be working alongside a collaborative and agile team to bring innovative ideas to life; seeking new ways to improve the customer journey, reacting to trade, supporting performance, and building onsite plans to launch events and campaigns. You'll act as a bridge between category, marketing, and other departments, fostering strong relationships and ensuring seamless collaboration across the business.

About the role.

This role is responsible for the strategic development and delivery of all category activity aligned to the trading calendar and business objectives. A hands-on, fast-paced role, working cross functionally to deliver measurable growth.

Key Responsibilities:

• Lead, develop and deliver comprehensive onsite and event plans, ensuring a clear end-to-end view across key functions from briefing through to execution and optimisation.

• Partner cross-functionally to build integrated plans aligned to trade calendars, ensuring activity supports wider business goals and OKRs.

• Own the content readiness for all supported activity, ensuring appropriate VM, creative and asset outputs are in place to maximise impact.

• Demonstrate strong commercial acumen, with a clear understanding of OKRs, financial targets, forecasts and trading expectations.

• Interpret performance data and insight to identify key drivers of success or underperformance, recommending clear, actionable improvements.

• Benchmark activity against market best practice, ensuring plans remain competitive and forward-thinking. Act as a driving force for data-led recommendations and innovation, proactively identifying new opportunities to optimise performance.

• Lead on the communication of ideas effectively in appropriate forums with SMT/GLT to build awareness, alignment and buy-in.

• Deputise for the Senior Marketing Lead where required, providing confident representation of plans, performance and recommendations.

About you.

• Must have previous experience in a similar digital trading role

• Management experience essential

• Ability to work at speed with a strong attention to detail

• Must be Excel efficient

• Experience working with tools like Content Square, PowerBI, CMI & GA4 preferred

• A self-starter with a great attitude

• Happy to challenge the status quo, think outside the box & find innovative solutions to problems & embrace a growth mindset

• Strong work ethic, taking pride in the role & investing in your own success improving skills & knowledge

• Strong communication skills & coordination abilities

• The ability to work in a fast-paced digital retail environment

Some of our benefits

• Flexible, hybrid working model

• Inclusive culture and environment, check out our Glassdoor reviews

• £1,000 flexible benefits allowance to suit your needs

• 30 days holiday + bank holidays

• LinkedIn learning access

• Bonus potential (performance and business-related)

• Up to 25% discount on Very.co.uk

• Matched pension up to 6%

• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An informal 30-45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage – A one-hour formal task based interview where you can expect both competency and technical questions.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Diversity, inclusion and equal opportunities

We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you.

We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

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